Returns & Refunds

We want every order to arrive right. Our full returns and refunds policy is being finalised and will be published on this page.

If there is a problem with your order

If something arrives damaged, is missing or isn't what you ordered, contact us as soon as possible:

• Email [email protected]
• Include your order number and photos of the products and packaging

We review every case individually and will work out a fair solution with you.

Questions

See our Customer Service page for all the ways to reach us, or visit us at 130 Sunrise Avenue, Toronto, ON M4A 1B3, 9 AM to 6 PM, Monday to Saturday.